Frequently asked questions
How much space do I need for a petting zoo?
Space requirements vary based on the size of the event. Standard petting zoos only require approximately 15×15 feet of fairly level grass. Hand led ponies can be led around building or down quiet streets. We’ll also require space to park our truck and trailer.
What if we need to cancel our in-person petting zoo?
If something comes up, no problem! We can reschedule your event up to 48 hours before the event.
Can I tip the petting zoo staff member?
Yes! our staff greatly appreciate gratuity. We split tips evenly among all the staff members and volunteers that worked your event.
What time do you arrive/depart?
We arrive at least 30 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have requested. Once your time is complete, we pack up quickly and leave no trace behind.
How are your petting zoos run?
We provide everything you need for a safe, organized, and fun experience! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you or your guests may have.
Where can you travel?
We travel anywhere within Palm Beach County for no additional charge. Broward and Miami-Dade locations might be subject to a $25.00 travel fee.
Where are you located?
We provide traveling event-based services out of South Florida. We don't currently have a physical location that can be visited, we travel to and set up at your location of choice in the South Florida area.